For the numbers of years mentioned in point A. after the purchase of the appliance, we will repair or replace with a refurbished product (at our option), without any cost to you for either the parts or labor, any machine or part that proves to be defective in materials or workmanship.
EXCEPT FOR THE WARRANTY PROVIDED ABOVE, BONECO DISCLAIMS ANY AND ALL OTHER IMPLIED WARRANTIES AND ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE PRODUCT FOR ANY PERIOD AFTER THE EXPIRATION OF 3 YEARS (MODEL 2055, 2055A AND 2055D 5 YEARS, MODEL 7146 1 YEAR) AFTER THE PURCHASE DATE. BONECO will, at its sole discretion, repair or exchange a product under warranty. NO credit will be issued. The remedies described above are your sole remedies in the event of any breach of the warranty provided above. However, some states do not allow limitations on how long an implied warranty lasts so the above limitations may not apply to you.
HOW TO SECURE WARRANTY COVERAGE:
To secure your warranty coverage register online at www.boneco.us/en-us/support/warranty
Please retain your proof of purchase.
This Limited Warranty is governed by the laws of the state of Illinois, without reference to conflicts of law principles. Any dispute hereunder shall be settled by one arbitrator in accordance with the Rules of Commercial Arbitration of the American Arbitration Association in Chicago, Illinois. The arbitrator shall award legal fees and expenses incurred in connection with the arbitration, including the fees and expenses of the parties’ attorneys and the arbitrator, to the prevailing party.
Some States do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you. In such cases, this
Limited Warranty shall be deemed amended solely to the extent limited by such applicable state law. This Limited
Warranty gives you specific legal rights and you may also have other rights which vary from State to State.
If your BONECO/AIR-O-SWISS product does not meet your expectations, you may return it within thirty (30) days of purchase for a refund. We will not accept any returns without a receipt. All returned products must be in new condition, be in the original packaging and include all original parts, the original packing slip and invoice. We will accept only products purchased directly from the boneco.us website or from BONECO North America Corp. directly.
Steps for returning products are as follows:
1. Log in with your username and password. If you do not have a username, please see the process in step A. Go to Order History, and select your Purchase Order (PO) number by clicking on Details. Check the item(s) to be returned and select “Print Return Label”. If your return request is approved, a tracking number will appear on a new screen. Click on the tracking number and a UPS return label may be printed. Simply print it out to use with your return shipment.
A. Returns may also be created in the Customer Service page. Click on Check Order Status, and enter your purchase order number as well as billing zip code; your purchase order will then be displayed. Check the item(s) to be returned and select “Print Return Label”. If your return request is approved, a tracking number will appear on a new screen. Click on the tracking number and a UPS return label may be printed.
2. After we have received your product and verified that it is new condition, in the original packaging, includes the original parts and the original packing slip and invoice, then we will refund the purchase price to the credit card you used for your original purchase. Shipping and processing charges will not be refunded to you.
3. We will send you a notice via e-mail that, if applicable, we have accepted your item(s) and $XXX.XX will be credited to the credit card that you used to purchase the item(s). The email will note the last 4 digits of the credit card.
If a returned item is not in new condition, in the original packaging, including all original parts and the original packing slip and invoice, the return will not be credited and the item will be returned to you.
4. You should expect to receive your refund within four weeks of giving your package to the return shipper however, in many cases you will receive a refund more quickly. We'll notify you via e-mail of your refund once we've received and processed the returned item.